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KLM Handles 2x More Customer Requests with Artificial Intelligence | Altoros
IEDGE – KLM Social Media strategy
KLM Launches 24Hr Social Media Customer Service With Live Replies Via YouTube, Twitter | The Realtime Report
KLM first airline with verified WhatsApp business account
Social Media Strategy Review: The Aviation Sector | Social Samosa
Campaign of the Week: KLM, We Are An Airline | Contagious
How KLM Airlines Marketing Uses Social Media for Winning Campaigns
KLM does it again! How the airline are maintaining their lead at the front of the race for corporate social media excellence | Reuters Events | Marketing
KLM Airlines: from crisis to social media success | HSTalks
What Has KLM Learned From 5 Years of Social Media Service? - KLM Blog
KEYTA HAWKINS | KLM Headquarters, Amsterdam
How KLM uses social media as “R&D lab” for customer-centric innovation
KLM Social
KLM takes 'social service' to a new level during its #HappyToHelp week - Havayolu 101
KLM takes next strategic social media step with flight info on Twitter and WeChat
KLM Offers 24/7 Service on Kakao Talk
What Has KLM Learned From 5 Years of Social Media Service? - KLM Blog
How Travel Brands Do Customer Service Right on Social Media
IEDGE – KLM Social Media strategy
How KLM Airlines Marketing Uses Social Media for Winning Campaigns
How Top Brands Provide Social Media Customer Service | Sprout Social
KLM | Royal Dutch Airline by Jochem Bos on Prezi Next
KLM's Community & Social Network Strategy | ViralBlog
KLM and Facebook Messenger take next strategic step in social media service'
KLM puts AI at the heart of its social media service strategy